With the deadline for Season Ticket renewals having now passed, the Club would like to confirm the process for the two-week relocation period, which will take place from 1-15 June.
As we have always stressed, supporters wishing to retain their existing seat when renewing of course have the right to do so, and with the renewal rate extremely high, seat relocations will be strictly subject to availability.
For renewing Season Ticket Holders, seat relocations will be prioritised by how early you renewed, which the Ticket Office hold a record of.
As previously explained, there are some priority cases where exceptional circumstances exist, such as accessibility requirements and a group of supporters who had to move out of Block 114 in order to increase the size of the segregation line.
Those Season Ticket holders requesting to relocate will be allocated a relocation window in line with when you renewed. You will receive an email notification of your relocation window, advising when you can call the Ticket Office.
The relocation phase will be a busy period for the Club and we would therefore ask that you only contact us once your window has opened. Supporters calling earlier will be politely requested to call back at their designated time.
Once the relocation period has ended on 15 June, the limited number of available Season Tickets will then go on sale to supporters on the Waiting List from Friday 16 June.
FAQs
I am in a group of Season Ticket Holders, can we relocate together?
Due to seat availability, you will have more chance of relocating if moving in singles or pairs. Groups wishing to relocate will only be able to select in the window for the group member who renewed at the latest point, so as to not disadvantage others. Please make sure you have to hand all client references, names, and postcodes within the group.
Can I relocate to a different price band?
Yes, if your relocation falls into a different price band, the difference in cost will either be refunded or required to be paid in full immediately. As there will be no access to the stadium seating bowl during relocations, supporters are reminded to familiarise themselves with the stadium seating blocks and price bands ahead of their window. You can view our stadium map and pricing by clicking here.
What will I need when calling the Ticket Office about my relocation?
It is important to have your client reference number and postcode to hand and you should have an idea about the location within the stadium you are wishing to relocate to. If you relocate to a higher price band you will need payment details to pay the difference immediately. In the interest of fairness, seats cannot be placed on reserve.